Refund policy

Ebooks & Audiobooks
Ebooks and audiobooks are delivered digitally right after purchase. Once your download has been delivered, all digital sales are final.

Customers in the EU and UK: You normally have a 14-day right to withdraw from an online purchase. For digital content, that right ends once delivery begins. At checkout you'll be asked to agree to immediate delivery and to confirm that you understand this. If delivery has not yet started, you can cancel by emailing valerietwombly@gmail.com with your order number.

Problems with your files: If a file won't open, is damaged, or never arrived, email us and we'll fix it, replace it, or refund you.

Signed Paperbacks (US shipping only)
If your book arrives damaged or you received the wrong title, email us within 14 days of delivery with a photo and your order number, and we'll replace it or refund you.

Gift Cards
Gift cards are non-refundable and can be used on any purchase in the store.

Questions? Email valerietwombly@gmail.com